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Once we've received your approval of our proof, all orders are despatched within 2 working days (except Presentation Folders which are despatched within 5 working days).

If you request a printed proof, it will be sent via First Class Royal Mail post on the same day we receive your order*

If you request an on-screen (PDF) proof, it will be emailed to you on the same day we receive your order.*

Please note we cannot begin to print your order until we receive your approval of our proof.

You can track the progress of your order at any time by logging into your account and selecting 'view/track orders'.

*Applies to orders received before 2pm Monday-Friday (excluding Bank Holidays and Christmas shutdown). If we encounter problems with your artwork, there may be a delay whilst these are resolved. If we're creating artwork on your behalf, an initial on-screen (PDF) proof will be supplied to you within 2 working days, so please allow extra time for proofing and amendments. All orders are delivered via CityLink overnight courier. Deliveries can take place at any time between 8.30am and 5.30pm. A signature is required.

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